Effective date: 1 January 2025
This Privacy Policy explains how gamba collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using any feature on gamba.biz, you agree to the practices described in this policy. We are committed to handling your data responsibly and in line with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about this policy, you can reach us at [email protected] at any time.
Full name, date of birth, nationality, and government-issued ID information collected during account registration and identity verification.
Email address and mobile number used for account communications, security alerts, and support correspondence.
Transaction records, deposit and withdrawal history, and payment method details (e-wallet references, bank account numbers) processed securely for PHP transactions.
Betting history, game activity, session logs, device type, IP address, and browser information collected automatically when you use the platform.
gamba uses the personal information we collect strictly for the purposes of operating and improving the platform for players across the Philippines. Your data allows us to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure your account remains secure at all times. We also use activity data to detect and prevent fraud, money laundering, and any other activity that may violate our Terms and Conditions or applicable Philippine law. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised usage data may be used internally to improve platform performance, betting features, and the overall mobile experience for our players.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, gamba may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — strictly under confidentiality agreements and only to the extent necessary to perform their services. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. Any third party that receives your data on our behalf is contractually obligated to handle it in accordance with applicable data protection standards. We will never share your personal information with unrelated third parties without your explicit consent.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering regulations applicable in the Philippines. After the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. If you wish to request early deletion of your data, please contact us at [email protected] — we will assess your request in accordance with our legal obligations and respond within a reasonable timeframe.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and in certain circumstances request the deletion of your personal information held by gamba. You also have the right to object to the processing of your data, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please send a written request to [email protected] with your full name, registered email address, and a clear description of your request. We will acknowledge your request promptly and aim to resolve it within thirty days. Please note that some requests may be subject to legal limitations — for example, we may be required to retain certain records for regulatory compliance purposes even after an account is closed.
gamba implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our internal teams are trained on data handling best practices, and access to personal data is limited to personnel who genuinely need it to perform their roles. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security — if you suspect any unauthorised access to your account, please contact us immediately at [email protected]. We will investigate and respond to all security concerns as a matter of priority.
gamba uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytics cookies help us understand how players navigate the site so we can make improvements — these are used in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use gamba.biz, you consent to our use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the gamba platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes, please reach out to us at [email protected].
Quick answers to what Philippine players ask most about data protection and account privacy.
We take your privacy seriously so you can focus on what matters — enjoying sports betting and casino-style entertainment on gamba. If you have any questions about this policy or your account data, our support team is available around the clock. Ready to get started?